Clear answers for a more confident buying decision
FAQ
Clear answers for a more confident buying decision
A cleaner support layer for materials, checkout, custom requests, and international shipping before purchase.
Need a more personal answer?
If the decision depends on destination, styling preference, or a specific piece, direct support is still the best path.
Question 01
Do your bags use genuine leather?
Yes. Real Leather Fashion is built around genuine leather materials, selected to support a more refined international product presentation.
Question 02
Can I request a custom color?
Yes. Selected styles can be discussed in custom colors before checkout when the customer wants a more tailored direction.
Question 03
Are the bags ready stock or made to order?
The storefront supports both ready stock and made-to-order routes, depending on the product and the request detail.
Question 04
How do international customers pay?
International customers are supported through PayPal, while Indonesia-friendly checkout is handled through Midtrans.
Question 05
How are international orders shipped?
International delivery is coordinated through the checkout flow, with pre-purchase confirmation available for customers who want extra confidence first.
Question 06
Can Real Leather Fashion work from a photo or reference?
Yes. Reference-based custom requests can be discussed before production when the customer needs a more specific outcome.